FAQ's

FAQ's

We prioritize customer safety and satisfaction, emphasize transparency in all our operations, and provide competitive pricing. Our goal is to establish ourselves as the unequivocal leader in the executive transportation industry.

At Blindado VIP, our foremost priority is customer satisfaction, and we strive to enhance the comfort of your journey. Our vehicles are equipped with a range of convenient features, such as Apple and USB-C car chargers, along with a 3-port 160W charger capable of charging a laptop with USB-C. Additionally, we provide Wi-Fi (2.4GHz or 5GHz), Pff2-S N95 Masks, and 70% alcohol gel. Cold or room temperature water, along with snacks, is also available. Furthermore, a tablet is provided for your entertainment, offering movies in both Portuguese and English. Should you have specific preferences for beverages, snacks, or movies, we encourage you to inform us 48 hours in advance. (This exclusive service is reserved solety for our esteemed VIP members. To avail yourself of this privileged offering, kindly create an account to gain access to the premium benefits it entails)

 

Booking can be made through our website, by phone, via email, or through our social media channels.

Our services primarily cover São Paulo and its extensive metropolitan region. However, there are no strict limitations on destinations for Blindado VIP. Feel free to reach out to us for any special requests or inquiries.

Transparency is a cornerstone of our principles, and ensuring a fair price for each customer is integral to our reputation. We maintain transparency in all aspects of our operations. Through extensive research on our pricing structure, we guarantee reasonable prices, whether you choose our service for 3 hours, 10 hours or more.

We accommodate various payment methods, such as credit cards, PayPal, Pix, cash, and other secure online payment options.

Certainly, Blindado VIP requires a 50% deposit to secure the requested service.

Blindado VIP requires a 50% deposit to secure your service reservation. You have the option to pay the full-service amount in advance, or you can settle the balance upon entering the car. Our driver is equipped with a credit card machine, allowing you to pay with a credit card or debit card and we also accept cash or Pix.

  • Cancellation more than 72 hours before the service: No charge, and you get back your 50% deposit refund.
  • Cancellation less than 72 hours before the service: A 50% charge, resulting in a 50% deposit refund.
  • Same-day cancellation: Full forfeiture of the deposit.

Changes in plans are a natural part of our daily lives. If you opt for a shorter duration, Blindado VIP does not provide reimbursement on the same day or during your trip. However, if you decide to extend our service, Blindado VIP will assess the feasibility of your request. If deemed possible, we will provide you with a new quote, and upon receiving payment, we will happily extend your journey and take you to your desired destination.

Certainly, we offer competitive rates and are available to explore group discount options for our executive transportation services. Please reach out to our team for tailored quotations.

Blindado VIP aims to express gratitude to our loyal customers through a rewards points system. By making bookings with us, you accumulate reward points that provide access to various rewards.

Yes, all our chauffeurs are extensively screened, trained and the chauffeurs we provide are indisputably the very best at what they do.

Given the impact of the COVID-19 pandemic, individuals have reassessed their priorities, with cleanliness taking precedence. At Blindado VIP, we prioritize the well-being of our customers and their health. Consequently, we guarantee a clean and comfortable environment for all our customers at no extra cost.

For normal incidents of dirtiness, we understand and only request respect for the car. Whether it’s a snack, a spilled drink, or a child touching the leather seats with chocolate-covered hands, we will cover the cleaning fees as part of regular dirtiness. However, in specific cases where it is determined that a stain requires professional cleaning, an additional charge of 300 reais may apply or more, depending on the severity of the stain.

 

Flávio Medeiros
Flávio Medeiros
Excellent service from Blindados VIP Transport! Professional and punctual team, ensuring a smooth and secure journey. Highly recommended for your transportation needs!
Franciele Moreira
Franciele Moreira
Gostei muito!
rafael santos
rafael santos
Experiência muito boa! Obrigado Rémi
Gabriel Andrade
Gabriel Andrade
Usei a Blindado VIP e a experiência foi impecável. Carro é incrível! Sem dúvida, utilizaria novamente! Remi super atencioso e educado!
Leonardo Gabana
Leonardo Gabana
Utilizei o serviço da empresa com minha esposa para um evento no interior de São Paulo. O serviço foi excelente e a experiência com o Remi foi muito agradável. O carro é incrível! Feliz com minha escolha
Francois Vallee
Francois Vallee
Je recommande sans hésiter les services de Blindado VIP. Un transport en toute sécurité et dans le confort de l'aéroport jusqu'à l'hôtel et ceci en français à Sao Paulo. Wow!
Mohamed Affi
Mohamed Affi
Excellent service, pro , rapide et fiable, Merci encore Rémi pour votre service. Je recommande fortement Blindado VIP Transporte 👍👌🏽 number 1.
Gláucia Nogueira
Gláucia Nogueira
O atendimento foi impecável, desde a reserva até o desembarque. O veículo estava limpo, confortável e equipado com todas as comodidades necessárias para uma viagem executiva. Recomendo esse serviço para quem busca uma opção confiável e de alta qualidade para suas necessidades de transporte executivo.
Pierre Georgos
Pierre Georgos
I recently had the pleasure of using Blindado VIP for my airport-to-hotel transfer and continued to utilize it throughout my stay in São Paulo. The experience was exceptional from start to finish. The Porsche was sleek, Rémi was very professional, and he is a great guy. The journey was smooth; the car is very well-equipped and had all the things I needed to be very comfortable. I opted to use the service for the entirety of my stay, enjoying his punctuality and reliability for my various activities. Blindado VIP has not only met but exceeded my expectations, contributing significantly to the success and enjoyment of my trip. I highly recommend it for a seamless and sophisticated transport experience. Thank you, Rémi.
Iris Infante coca
Iris Infante coca
Mi experiencia con Blindado VIP fue excepcional. ¡Me hicieron sentir extremadamente muy cómoda y segura! El conductor fue muy educado y respetuoso. La experiencia en general fue impecable y justifica el costo. Estoy muy contenta y satisfecha con la elección que hice . Los recomiendo 110%